Get in Touch
24-hour response guarantee. Engineering team support. Free technical consultation for your weighing solutions.
Send Us Your Inquiry
Fill out the form below and our engineering team will evaluate your requirements. You'll receive a detailed response or quotation within 24 hours.
Direct Contact
Prefer to reach out directly? Choose your preferred method below.
Phone
+86 15829026027Factory Address
Weiyang District, Xi'an City
Shaanxi Province, China
Working Hours
Mon-Fri, 9:00-18:00 (GMT+8)
Our Commitment to You
We treat every inquiry with the highest priority. Here's what you can expect when you contact us.
24-Hour Response
All inquiries receive a reply within 24 hours. Your message will never go unanswered.
Engineering Support
Professional engineers assess your needs--not automated template responses.
Free Consultation
Initial technical consultation is completely free. We help you choose the right solution.
Global Business Hours
We serve customers worldwide. Here's when our team is available in your time zone.
| Time Zone | Region | Our Working Hours |
|---|---|---|
| GMT+8 (Beijing) | China, Singapore, Malaysia | 9:00 - 18:00 |
| GMT+1 (CET) | Central Europe | 2:00 - 11:00 |
| GMT-5 (EST) | US East Coast | 20:00 - 5:00 (prev. day) |
| GMT-8 (PST) | US West Coast | 17:00 - 2:00 (prev. day) |
⏰ Outside our business hours? Leave us a message anytime--we'll respond as soon as our team is back online.
Frequently Asked Questions
Quick answers to common questions about working with us.
What is your Minimum Order Quantity (MOQ)?
What is your lead time for production?
Can you customize load cells to our specifications?
Do you provide samples? Are they free?
What shipping methods do you support?
What payment terms do you accept?
What is your warranty policy?
Do you offer OEM/ODM services?
Still Have Questions? Let's Solve Them Together.
Whether you need a standard product, custom solution, or technical consultation--we're here to help. No inquiry is too small or too complex.