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Privacy Policy

Your data security and privacy are our top priorities

Last Updated: January 2024

1. Data Collection Scope

We collect only the necessary information you voluntarily provide through our contact forms and inquiry systems to facilitate business communication.

Contact Information: Name, email address, phone number, company name

Business Details: Product inquiries, project requirements, technical specifications

Communication Records: Messages and correspondence related to your inquiry

Note: We do NOT collect sensitive personal data, payment information, or any data unrelated to business inquiries.

2. Data Usage Purpose

Your information is used exclusively for legitimate business purposes. We are committed to using your data responsibly and transparently.

Responding to Inquiries

Answer your questions about products, services, and technical specifications

Providing Quotations

Prepare and deliver customized pricing proposals for your project requirements

Business Follow-up

Maintain communication regarding ongoing projects and order processing

Technical Support

Provide after-sales service, troubleshooting, and product guidance

We will NEVER use your data for: Unsolicited marketing, selling to third parties, or any purpose unrelated to your business inquiry.

3. Confidentiality Commitment

We take data security seriously and implement strict measures to protect your information from unauthorized access or disclosure.

Our Security Measures

Encrypted data transmission (SSL/TLS)

Secure database storage with access controls

Limited internal access (authorized personnel only)

Regular security audits and updates

Zero Third-Party Disclosure Policy

We guarantee that your personal information and business details will NEVER be sold, rented, shared, or disclosed to any third party without your explicit consent, except when required by law or necessary to fulfill your service request (e.g., shipping partners for order delivery).

4. Your Data Rights

You have full control over your personal data. We respect your rights and provide easy mechanisms to manage your information.

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Update or correct any inaccurate or incomplete information we have stored.

Right to Erasure

Request complete deletion of your personal data from our systems when no longer needed.

Right to Object

Opt-out of any specific data processing activities or communication preferences.

How to Exercise Your Rights

To request access, modification, or deletion of your data, please contact us through any of the following channels:

Phone/WhatsApp: +86 15829026027

We will respond to your request within 7 business days and complete the process within 30 days.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please don't hesitate to reach out:

Phone/WhatsApp

+86 15829026027

Address

Weiyang District, Xi'an City, Shaanxi Province, China